About customization

I. Confirming Customization Requirements

Confirm customization requirements: basic information such as style, material, color, size, and budget. After reaching a confirmation intention, pay the deposit and the customization order will be accepted.

II. Production and Processing

Enter the production process according to the customer's selected style. The processing cycle may vary due to the complexity of the craftsmanship. There are more than 20 types of work (3D modeling, wax carving, casting, polishing, stone setting, polishing, electro - gilding, etc.) and more than 50 procedures and over 200 extremely strict specifications in the customization process. Each procedure is subject to quality inspection with the most precise and strict standards, all just to customize exclusive fine jewelry.

III. Delivery and Photo Confirmation

After production is completed, the finished product pictures will be sent to the customer for appreciation, or samples will be sent. After confirmation, pay the balance, and the finished product will be delivered to the customer as soon as possible.

IV. After - sales Service

Our service will run through the entire customization process, and after the customer confirms receipt, we will collect feedback and continue to follow up to ensure that the customer's private customization can always shine beautifully. Please feel free to contact us if you need any help.

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